Morgan Financial

Content Operations Specialist

Location

Main

Type

Full Time

Responsive recruiter
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Reports to: Chief Operating Officer (COO)
Works closely with: CRM, Funnels & Lifecycle Specialist
Location: In-Office (Not Remote)

The Content Operations Specialist is responsible for operating and continuously improving Morgan Financial’s daily educational live content system.

This role ensures that:

  • A live educational show is produced every business day
  • Each show is repurposed into 3–5 short-form educational videos
  • Content is consistently distributed across multiple platforms
  • Calls-to-action, offers, and lead magnets are properly placed and optimized to support mortgage lead generation
The focus is education over entertainment. Success is measured by clarity, consistency, trust, and inbound mortgage interest—not virality.

Primary Responsibilities

  • Daily Educational Live Show Execution
    • Ensure a live show is completed every business day
    • Manage technical setup, recording, and storage
    • Support a consistent show structure (market updates, loan education, Q&A)
    • Ensure the show runs on time and without disruption
  • Show Prework & Host Preparation
    • Gather and organize information needed for each show, including:
    • Market and rate data
    • Topic outlines and key talking points
    • Common audience questions and themes
    • Prepare a clear run-of-show brief for hosts
    • Ensure hosts are prepared to teach and explain, not scramble for information
  • Educational Short-Form Content Production
    • Repurpose each live show into 3–5 short-form educational clips
    • Prioritize:
      • Clear explanations
      • Practical takeaways
      • Common questions and misconceptions
      • Apply consistent hooks, captions, on-screen text, and CTAs
  • Distribution & Publishing
    • Publish content across:
      • YouTube Shorts
      • Instagram Reels
      • Facebook Reels
      • TikTok
      • Maintain a consistent publishing cadence
      • Ensure correct links, offers, and lead magnets are included and live
  • Systems & Standards Development
    • Create and document:
      • Show prep checklists
      • Editing standards
      • Publishing workflows
      • Establish repeatable systems that ensure consistency
      • Continuously refine standards based on performance data and feedback
  • Funnel & CRM Alignment
    • Work directly with the CRM, Funnels & Lifecycle Specialist to:
    • Align CTAs with active funnels
    • Ensure lead magnets are properly integrated into content
    • Optimize content placement to improve form fills and lead quality
  • Performance & Continuous Improvement
    • Track engagement and response metrics
    • Identify which topics, explanations, and CTAs perform best
    • Improve show prep, content structure, and execution over time
What This Role Is

  • Education-focused
  • Analytical and detail-oriented
  • Systems-driven
  • Consistency-focused
  • Improvement-minded
  • Execution-oriented
What This Role Is Not
  • Entertainment or influencer role
  • Personality-driven content role
  • Free-form creative position
  • Strategy-only marketing role
Success Metrics
  • Daily educational live show completed (5x/week)
  • 3–5 short-form clips published per show
  • Zero missed publishing days
  • Hosts consistently prepared with run-of-show briefs
  • Improving engagement from agents and clients
  • Measurable contribution to inbound mortgage inquiries
Ideal Candidate Profile
  • Enjoys building and improving systems
  • Thinks in checklists and workflows
  • Values clarity over cleverness
  • Improves performance through iteration
  • Comfortable supporting authority-driven, educational content
Morgan Financial is an Equal Employment Opportunity employer.
Morgan Financial affords equal employment opportunity to all qualified individuals.
Compensation: $50,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.morganfinancial.net

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.